Representing individual members: an introduction to casework: 10 December, 2025, South West, Online

This is a course for reps who are new to representing individual members or those who are considering becoming more involved in the direct representation of individual and groups of members. Those who have been practicing for some time may also find this course to be a useful refresher of best practice.

Course details

Nation/region:	South West region
Course meeting dates:	10 December 2025 Please ensure you can attend the entire course prior to submitting your application 鈥痜orm. Please further ensure you have secured time off from your employer to attend.
Course meeting times:	9:30 a.m. to 4:30 p.m. Online with regular breaks and away from screen time
Course time commitment:	7 to 10 hours - including pre & post course work.
Location:	Online. Course materials only will be held on a secure Sharpoint site which you must access via an 'incognito' or 'private browsing' window. Instructions will be issued nearer the course. The course will be taught by a tutor via zoom.
Closing date for applications: The closing date for this course will be 12 noon on Monday 8th December 2025. If your application arrives after this date it may not be processed and you may miss out on a place. Please book early as this course is very popular. Course content In this course you will look at the following areas: 瓜神网 legal support scheme the role of the rep effective communication with members seeking advice and representation sources of support and information for members seeking representation the importance of using individual cases for collective organisation and describe the circumstances and ways in which this can be done how to develop a collaborative approach with the member and manage their expectations confidentiality and conflicts of interest your own rights and take care of your own well being when handling personal cases how your institution/employers policies and procedures relate to individual representation systems for dealing with individual casework in your branch online communication with members and issues raised by the Covid-19 pandemic
瓜神网 courses are funded鈥痸ia members' contributions and public funding.

Facility time

Online courses are no different to face-to-face courses in terms of time off for training. Time off for training is a right and one which should be exercised as part of normal industrial relations. For more info please see 鈥�Facilities and time off for 瓜神网 reps.

When you apply for a course鈥痺e will assume that are making a commitment to attend the course as advertised, and have secured time off from your employer. Please contact your branch/region if you are having problems securing time off.

Before you complete this form, please be aware: You may be asked to register with the delivering college in which your trade union tutor is employed. Where colleges are drawing down funding for delivery you will be ask for your passport or equivalent identification details to register. This is a demand of the college who are following government requirements in order to satisfy public funding criteria. This is not a requirement 瓜神网 want to see and we are lobbying for change. However, as it stands, if you do not register with the college, your place will not be fundable.

Please note: the above information regarding ID will not be applicable to this course.

Register online
1. Please ensure that you have secured the time off from your employer before applying for a place. If you have any difficulties in doing this please contact training@ucu.org.uk
2. Your first name聽*
3. Your last name*
4. 瓜神网 membership number
5. Your email address聽*
6. Your daytime telephone no.
7. Date of birth*
  This is for equality monitoring and college registration purposes only.
8. Your branch/LA or institution聽*
Mailing address
1. Address line 1*
2. Address line 2
3. Address line 3
4. Town/City*
5. Postcode*
Label
1. What is/are your union role/s?
2. Do you have approval from your branch to attend this course?*
  
  Yes
  
  No
3. Please ensure you read all the information provided above in particular the information around the ID needed to enrol with the delivering college.
4. Have you secured time off from your employer to attend this course?*
  
  Yes
  
  No
5. Please let us know if there are any reasonable adjustments you may need to enable you to attend and participate this online course
Label
1. How did you hear about this course?
2. Other
Please note: registering online does not guarantee you a place on this course. Only when you have received confirmation from your regional office has your place been reserved.

The information submitted to the 瓜神网 training team via this form will be used for the purpose of administering your training request and shared with the delivering college/course tutor.
For 瓜神网 courses that attract central government funding, the delivering college will ask for your passport or other residency details to complete the college enrolment form. 瓜神网 have contacted colleges about this issue and are lobbying for change. As it stands however, if you cannot for whatever reason show the correct details when asked, 瓜神网 may be charged for your place, or the college will not accept you onto the course.

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Representing individual members: an introduction to casework: 10 December, 2025, South West, Online

Course details

Closing date for applications:

The closing date for this course will be 12 noon on Monday 8th December 2025. If your application arrives after this date it may not be processed and you may miss out on a place. Please book early as this course is very popular.

Facility time

Register online